ALL SALES ARE FINAL
NO EXCHANGE OR REFUND
PROCESSING TIME IS TAKING 2-7 BUSINESS DAYS DURING THIS TIME. THIS DOES NOT INCLUDE CARRIERS DELIVERY TIME. WE APPRECIATE YOUR PATIENCE.
During sales, shipping may take longer - but be patient, the reward is worth the wait!
Delivery times are based on orders placed between Monday-Friday (excluding holidays, holiday weekends).
Queenmelissasco SHALL NOT BE LIABLE for any lost, stolen, damaged packages or for any delay caused by act or default of the shipping carrier. Once tracking is received, it is between the shipping company and the customer to ensure the goods arrive safely.
RETURNED PACKAGES:
If a package is returned to Queenmelissasco due to wrong address, non-deliverable, or refused package customer is responsible for shipping to resend package.
QUESTIONS:
Please email our Customer Service team at [email protected]